Amazon Updates Terms to Require Arbitration and Impose Class Action Waiver

Source Summary

Amazon notified customers of updated terms and conditions requiring disputes to be resolved through arbitration and imposing a class action waiver. The company framed the change as a fast and efficient resolution method, though it prevents customers from seeking involvement of a judge or jury in most circumstances. Customers retain the option to pursue small claims court in certain cases, though payouts are typically limited to a few thousand dollars.