FCC to introduce robocall scorecard grading phone carriers on spam blocking
Source Summary
The FCC plans to create a scorecard system to grade phone companies on their effectiveness in blocking robocalls and spam calls. The scorecards will include call-blocking statistics and data on customer complaints related to unwanted calls.
Why it matters
The scorecard system will create public accountability for carriers' spam-blocking performance, allowing consumers to compare phone companies on this service metric.
